The Heart of Change: Real Life Stories of How People Change Their Organizations

By: John P Kotter and Dan S. Cohen

Many change processes begin with creating a vision for the change, but Kotter and Cohen specifically advise against it. This book is the cornerstone of large scale organizational (or personal) change. Kotter and Cohen take the reader through a tried and true eight-step process that begins with creating a sense of urgency and ends with tips on how to make it stick. As humans, we are hardwired to resist change, Kotter and Cohen take that into account as they layout a systematic path in which you can “drag in and drop” your particular large scale change effort.